In order to build a brand, enhance the company's reputation and establish a corporate image, we are committed to the principle of “all the pursuit of high quality, customer satisfaction” and the principle of “preferential price, considerate service and reliable product quality”. :

 

First, product quality commitment:

 

1. The quality record and test data are available for the manufacture and testing of the products.

2, the detection of product performance, we sincerely invite users to personally carry out the whole process, full performance inspection, after the product is confirmed to be qualified, then boxed and shipped.

 

Second, product price commitment:

 

1. In order to ensure the high reliability and advancement of the products, the selection of the system uses domestic or international famous brand products.

2. Under the same competitive conditions, our company will provide you with preferential prices at a price that does not reduce the technical performance of the products and change the parts of the products.

 

Third, the delivery commitment:

 

1. Product delivery time: As far as possible according to user requirements, if there are special requirements and need to be completed in advance, our company can specially organize production and installation, and strive to meet user needs.

2. When the product is delivered, our company provides the following documents to the user;

1 technical maintenance and repair manual

2 installation plan

3 purchased parts instructions and manufacturers

4Provide wearing parts, spare parts list, and attach a certain amount of spare parts

 

Fourth, after-sales service commitment:

 

1. Service tenet: fast, decisive, accurate, thoughtful and thorough

2, service objectives: service quality wins customer satisfaction

3. Service efficiency: If the equipment fails during the warranty period or outside the warranty period, the supplier can reach the site and start maintenance within 24 hours after receiving the notice.

4. Service principle: The warranty period of the product is 12 months. During the warranty period, the supplier will repair and replace the parts and components caused by quality reasons for free. The parts and components damaged during the warranty period will only be charged for the cost. Equipment damage caused by human factors of the demand side, and the parts repaired or provided by the supplier are calculated at cost.